Privacy Policy and Terms

Privacy Policy

Effective Date: 31.12.2024

At Sweet Crafts by D, we respect your privacy and are committed to protecting your personal data. This policy explains what data we collect, how we process it, and your rights regarding your information.

1. Data Controller

The data controller is Sweet Crafts by D, located in UnitedKingdom. You can contact us at info@sweetcraftsbyd.com.

2. Information We Collect

We may collect the following personal data:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Payment Details: Processed securely through third-party providers such as Stripe or PayPal.
  • Technical Information: IP address, browser type, operating system, and browsing history on our website.

3. Purpose of Data Processing

We process your data for the following purposes:

  • To fulfill orders and deliver products.
  • To provide customer support and communication.
  • To send marketing updates if you have given consent.
  • To comply with legal obligations.

4. Legal Basis for Processing

Under the UK GDPR, we process your data based on:

  • Article 6(1)(b): Performance of a contract (e.g., processing your order).
  • Article 6(1)(c): Compliance with legal obligations.
  • Article 6(1)(a): Your consent for marketing communications.

5. Data Sharing

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal).
  • Delivery services for shipping your orders.
  • Legal authorities if required by law.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences in your browser settings.

9. Contact Us

For any questions or concerns about our privacy practices, email us at [insert email address].

Terms and Conditions

Effective Date: 31.12.2024

Welcome to Sweet Crafts by D! By using our website, you agree to the following terms and conditions.

1. General

  • This website is operated by Sweet Crafts by D.
  • By accessing our website, you confirm that you are at least 18 years old or have parental consent.

2. Products

  • All products are handmade and may have slight variations.
  • Prices and product descriptions are subject to change without notice.

3. Orders and Payments

  • Payment must be made at checkout through our secure payment processors.
  • We accept major credit cards and PayPal.

4. Shipping and Returns

  • Delivery estimates are provided at checkout.
  • Returns are accepted within 14 days of delivery for unused items.
  • Personalized products cannot be returned unless they are faulty.

5. Intellectual Property

All content on this website, including text and images, is the property of Sweet Crafts by D and cannot be used without permission.

6. Liability

We are not liable for any damages resulting from improper use of our products or delays caused by third-party services.

7. Governing Law

These terms are governed by the laws of England and Wales.

8. Contact Us

For any questions or issues, please contact us at info@sweetcraftsbyd.com.